What is WCAG and Why Does It Matter for Your Website?

An illustration of a person interacting with a large search interface, symbolising the importance of web accessibility guidelines (WCAG) in creating user-friendly digital environments.

Ensuring that all users can access and interact with online content, regardless of their abilities, is incredibly important in web design. But how can website owners ensure their sites meet accessibility standards? Enter the Web Content Accessibility Guidelines (WCAG), a set of internationally recognised guidelines designed to make web content more accessible.

In this blog, we’ll explain WCAG, why it matters for your website, and how following these guidelines can improve user experience and compliance with accessibility laws.

What is WCAG?

An illustration of a person sitting on a globe with 'WWW,' symbolising the global importance of WCAG in making web content accessible for individuals with various disabilities.

The Web Content Accessibility Guidelines (WCAG) are a series of recommendations created by the World Wide Web Consortium (W3C) to make web content accessible to people with disabilities. The guidelines cover a wide range of disabilities, including visual, auditory, motor, cognitive, and neurological impairments.

The WCAG is structured into four core principles, which are designed to ensure that web content is:

  1. Perceivable – Information and user interface components must be presented in ways that users can perceive. For example, providing text alternatives for non-text content, such as images, allows visually impaired users to understand the content using screen readers.

  2. Operable – User interface components and navigation must be operable by all users. This includes ensuring keyboard accessibility for users who cannot use a mouse.

  3. Understandable – Information and the operation of the user interface must be easy to understand. Content should be clear, and the functionality should be predictable.

  4. Robust – Content must be robust enough that it can be interpreted by a wide variety of user agents, including assistive technologies such as screen readers. This ensures that as technology evolves, your website remains accessible.

WCAG Versions

There have been multiple versions of the WCAG guidelines over time, with WCAG 2.0 and WCAG 2.1 being the most widely implemented.

WCAG 2.0

Published in 2008, this version introduced the four core principles mentioned above and set 12 guidelines under them. Each guideline includes success criteria graded into three levels: A (minimum level), AA (recommended), and AAA (the highest level of accessibility).

WCAG 2.1

Released in 2018, WCAG 2.1 builds on the foundations of WCAG 2.0 by adding new success criteria that address mobile accessibility, low vision, and cognitive disabilities.

WCAG 2.1 is now the go-to standard for many websites, and future versions, such as WCAG 2.2, are expected to continue to evolve as web technologies and user needs change.

Why Does WCAG Matter for Your Website?

Legal Compliance

An illustration of three people involved in legal activities: one holding a scale of justice, another lifting a large gavel, and a third person reading from a large book labelled 'LAW,' representing the concept of law and justice.

One of the most pressing reasons to ensure your website meets WCAG standards is legal compliance. Many countries have enacted laws requiring websites to be accessible, such as the Americans with Disabilities Act (ADA) in the U.S. and the Equality Act 2010 in the U.K.

Failure to meet these standards can lead to lawsuits, fines, and reputational damage. By following WCAG guidelines, you ensure your site complies with accessibility laws and helps protect your business from potential legal risks.

Wider Audience Reach

By making your website accessible, you open the door to a larger audience, including individuals with disabilities. According to the World Health Organization (WHO), approximately 1.3 billion people worldwide live with some form of disability, and failing to provide accessible content could alienate a significant portion of potential users.

Accessibility features, such as keyboard navigation, screen reader compatibility, and captioned videos, not only benefit those with disabilities but also improve usability for everyone, including those in temporary or situational limitations (e.g. those working from home with noisy environments or in bright sunlight).

Improved SEO

Illustration of a person pointing at a digital screen displaying SEO statistics, graphs, and charts, symbolising search engine optimisation analysis and performance tracking.

Many WCAG best practices overlap with Search Engine Optimisation (SEO) techniques, helping your site rank better on search engines like Google. For instance, providing alt text for images, using clear headings, and offering a logical content structure are all strategies that make your site more accessible and improve your SEO performance.

Search engines favour websites that provide a positive user experience, and an accessible site often results in lower bounce rates and longer session durations — both factors that can boost your search rankings.

Enhanced User Experience

Illustration of a person standing between UI (User Interface) and UX (User Experience) icons, representing the connection between interface design and user experience in digital products.

An accessible website offers a better experience for all users, not just those with disabilities. Features like clear navigation, readable text, and predictable layouts make it easier for everyone to interact with your content. A well-designed, accessible site encourages user engagement, helping to build trust and brand loyalty.

Consider how many times you've visited a website and questioned its legitimacy simply because of poor design or confusing navigation!

How to Implement WCAG on Your Website

Ensuring your website meets WCAG guidelines can seem daunting, but it doesn’t have to be. Here are some practical steps to get started:

Audit Your Website with Real Users

Illustration of a person interacting with various charts and diagrams on screens, symbolising a website audit with a focus on data analysis and structure evaluation.

Use automated tools like WAVE, axe, or Lighthouse to evaluate your current site’s accessibility and identify areas for improvement. You can also conduct manual checks for things like alt text, keyboard navigation, and colour contrast.

Alternatively, the most effective way to audit would be to hire someone with accessibility needs to navigate your website. While tools are valuable, nothing replaces testing with actual users, especially those who use assistive technologies like screen readers. Their feedback can offer critical insights into your site's performance for those with disabilities.

Fix Common Issues

Begin by focusing on addressing the most common accessibility issues, such as missing alt text, poor colour contrast, and non-accessible form elements.

Stay Updated

Accessibility guidelines evolve over time, so it’s important to stay informed about updates to WCAG and any changes in relevant legal requirements.

Conclusion

Whilst WCAG is a set of technical guidelines, it is actually so much more than that. It is an essential guide to ensuring you are creating inclusive and user-friendly websites, catering to individuals with a vast range of disabilities, as well as building up the reputation of your organisation. Without an easy-to-navigate and visually appealing website, the authenticity of your company may be questioned, SEO may be affected negatively, and worst of all - you may face legal repercussions.

Accessibility is no longer optional in web development. Whether you’re updating an existing site or building a new one, ensuring your content aligns with WCAG is essential for reaching the widest audience and providing a seamless, enjoyable user experience for all users!

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